From our pool management company A-Beautiful Pools:
Summer swimming pool operations are in full swing, and the pool is now open full time. We hope that our residents are enjoying the cool water as a break from the heat! A-Beautiful Pools, Inc. reached out in the last week to notify their clients of a new internal policy that we would like to share. They have seen an increased frequency of incidents at the pools they manage regarding negative resident interaction with the lifeguard staff. Moving forward if there is a resident who uses inappropriate language, name calling or behaves in a threatening manner towards the staff the police will be called immediately. Following an incident, the board will be reviewing the homeowner’s amenity access per the Associations By-Laws. As you interact with pool staff, please be aware of your tone, approach, and language. If you notice something that seems amiss or out of line with the expectations for the lifeguard staff, please contact Crest Management, A-Beautiful Pools, Inc. office or utilize the number on the sign of the front gate for 24-hour response from A-Beautiful Pools, Inc. management staff. Utilizing these methods can help alleviate any issues or complaints without further incident.